4 Star Hotel What is the meaning of 4 Star Hotel in the hotel industry?
A 4 Star Hotel is a hotel that provides above average, deluxe service and unforgettable experience for the guest. First Class (****) A 4 Star hotel has a larger range of facilities available and the decorum is high quality. All service standards are aimed towards comfort of the guest. These hotels are usually located near city centres and are equipped with dining areas, exclusive facilities such as in-house gyms and swimming pools with room service facilities. Firstly, the hotel must have a clearly dedicated reception area. It must have at least 6 bedrooms available for rent – additionally, all of these rooms must come with in suite bathrooms. The hotel must be accessible to the guest 24 hours a day and seven days in the week. A restaurant or dining area must serve breakfast, lunch and dinner throughout the week. Furthermore, the hotel must have a liquor license and a lounge where beverages can be served. All areas of operation should meet the Four-Star level of quality for safety, hygiene and hospitality, and for the quality of physical facilities and delivery of services. As from the moment of registration, guests are granted all access at each time during the day and evening without the need of a key. The restaurant must be open for a minimum of 6 days a week, serving bar snacks or more. If the hotel does not have a restaurant it should be located in the vicinity of one. Room service must be accessible with 24/7, the menu should comprise cooked breakfast and full dinner during restaurant opening hours. Phone service available in-room as well as Wi-Fi. Extra services are offered, e.g. afternoon tea, offer for luggage assistance, meals at lunchtime, table service on request at breakfast. The level of stars a hotel has, varies across the world, and may not necessarily be awarded by a particular organisation and the services may vary from place to place.