American Automobile Association (AAA)

The American Automobile Association (AAA) is an organization of motor clubs throughout North America. AAA is a privately held not-for-profit/non-profit national member association and service organization with over 60 million members in the United States and Canada. AAA provides hospitality services to its members, including roadside assistance and others. Its national headquarters are in Heathrow, Florida. Members belong to one of 42 individual clubs, and the clubs in turn own AAA. The amount of local clubs has lessened over time through consolidation; as late as the 1970s the membership roster included dozens of clubs that each served a single county, particularly in New York, Ohio and Pennsylvania. The member clubs have arranged a reciprocal service system so that members of any participating club are able to receive number of member services from any other affiliate club. Member dues finances all the club services as well as the operations of the national organization. Clubs also distribute road maps (including customized map guides for specific journeys) and travel publications (Tour Book guides), and rate restaurants and hotels according to a “diamond” scale (one to five). The AAA Diamond Program includes over 60,000 properties in the United States, Canada, Mexico and the Caribbean, it is composed of nearly 27,000 hotels and more than 30,000 restaurants. The best hotels and restaurants as stated by AAA’s criteria receive the Five Diamond Award. Many offices sell vehicle’s liability insurance, provide travel agency, auto-registration and notary services. Maps, Tour Book guides, and travel agent services are generally free to members. AAA also provides member concessions through its “AAA Discounts & Rewards” program. TripTik is AAA’s travel planning guide and online travel planner. The print version includes road maps and other travel information, such as gas prices. AAA is authorized by the U.S. Department of State to give International Driving Permits in the United States, along with the National Automobile Club.

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