What is the definition of Extranet in the hotel industry?


An Extranet is a site that allows precise access to partners, vendors and suppliers or an authorised set of customers. In other words, it is a channel which can be managed outwardly via a login into the system.

We can also say it’s a podium which permits to view and manage the data (enter rates, submit images, write a hotel explanation, add special offers, update availabilities…).

An OTA shares the entrée to their platform with the hotel, which permits the hotel to update rates and availability by logging into the system.

A hotel shares the access to his CRS/PMS with an external Revenue Management provider, so that its team can examine the figures and enter the correct/ updated rates.