What is the definition of Hospitality?
The word hospitality explains the service provided from a host, staff associate or business to its guests. In present times this also refers to the industry of providing accommodation or service to paying consumers. On the other hand, in history this intended that the services provided by a host were done out of kindness. Hospitality also interpret to Latin as “friendliness to guests” which reverberate efficiently through the use of this word.
People that provide or offer hospitality need to be welcoming and make guests feel at ease and welcomed. Hospitality can be performed in any place where a check is provided. Well-known examples of this in the hospitality business are hotels, theme parks and restaurants, but can be done in any service alert organization. Many consumers expect a definite level of hospitality depending on the price and class of a hospitality business. Therefore, in the hospitality industry, it is significant that staff have hospitality in their services and actions concerning customers.