What is the definition of PMS, in the hospitality industry?
PMS stands for: Property Management System. It is an area hotel administration system used for reservation, availability and occupancy management, check-in/out, images, guest profiles, report generation etc. This application is employed in-house (in a private hotel) to regulate the onsite property activities. The PMS are often connected with other applications like the hotel point-of-sale (POS) or the CRS. The interface to a CRS is a further option so as to transfer availability, reservations and guest profile information. Additionally, various interfaces are available to create further links to internal and external systems such as room key systems, restaurant and banquet cash registers, minibar, telephone and call centres, revenue management etc. PMS is also called as Hotel Operating System ;Hotel OS