What is the definition of Transient in the hotel industry?
At most hotels, guests drop into two main groups: group and non-group. In the midst of the non-group group are Transient Travelers: these are guests who are primarily on-the-move and look for hotel-stays.
Such guests are generally not looking for something more than a vital service: a clean and relaxed room for the night, and a nice breakfast in the morning. Usually, rooms with a bath/shower, telephone and TV usually suffice (i.e. rather than suites etc.) for customers, with some overnight-staying guests probably wishing to take benefit of some accessible in-house hotel services, such as laundry and pressing.
Note: In the Hotel Industry, in fact, some hotels are confidential as “mainly transient” (rather than “residential”). To be incorporated in this category at least 75 per cent of guests must be transient travelers.
When deciding whether to agree to transient guests or groups, a hotel must evaluate which will give way the uppermost income. A group booking, where twenty rooms are booked for five nights in a row, may seem like an good-looking proposition to a hotel’s income management team, but in real fact there may be more productivity overall in refusing the group booking to leave rooms available for transient guests as an alternative. The best way to make this choice is to make utilize of a Displacement Analysis tool.