What is the definition of Vouchers in the hotel industry?
Voucher is a ‘coupon’ known to a guest for a precise prepaid examine (accommodation in a hotel) handheld out by a travel agency. As a form of a ‘receipt’ the traveler can then declare the service he paid for.
Hotel Vouchers are usually used when a hotel booking has been made during a 3rd party (not directly at the hotel), as proof that the traveler is scheduled as a visitor at the hotel and that his booking has been paid for. After confirming a booking the travel agent (or OTA) gives / sends the client a Voucher (nowadays usually per mail). This voucher is then to be offered to the hotel at the time of check in.
Vouchers are very regular in the travel industry, often they are used when a traveler acquisitions a tour (the voucher indicates that definite tour components have been prepaid). Vouchers are then exchanged for tour components like lodging, meals, sightseeing, tickets, etc. during the real trip. The voucher allows hotels to collect payments from the travel agent beforehand without charging it to the client.
A voucher may only cover up a definite quantity of a service or rate or the total quantity of the guest’s stay depending on the kind of voucher.